The Adventure Cycling Sales Team

Well, the holiday season is in full swing and there's a strong possibility that if you or a loved one are planning a bike trip, you've used, or are thinking of using, our Cyclosource online store or gift catalog to make some great bike travel related purchases.

Did you know Adventure Cycling is a nonprofit organization? By ordering gear from us, you are supporting our mission of inspiring people of all ages to travel by bicycle for fitness, fun and self discovery.

Whether you call and place an order, or use our simple online system, there are real people processing your order with friendliness, efficiency, and humor.

• Meet Beth (pictured above on the far left): Though her official title is "member services manager," we know her as our "front-line commando." Beth is the first person you see when you walk in our doors, usually the first person you speak to, and she single-handedly manages "the boys" in the front office -- Josh, John, Richard, Ted and Elliot. She is simply amazing and much appreciated by all of us in our East Wing.

• Next, Kylie (pictured in middle), sales specialist or "pick and pack" master. Clearly over-qualified (she has a masters degree in environmental science) we throw all sorts of work her way -- from managing your orders to organizing our regional gatherings around the country. You can read her Greencycle column right here on Saturdays.

• Finally, meet Ted (on right), or Charles Edward, as his parents christened him some 28 years ago. Ted has a degree in wild life biology and wrestled with fish for a number of summers before being sucked into working the store for us. I sit outside Ted's office and listen to him work the phones. How did one guy learn so much about bike touring, tents and tires?

Next time you call to place an order with Cyclosource, give a shout out to these hard-working people. They are here for you and will make sure your happy campers no matter where your bike adventures take you.

photo by Greg Siple

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CONNECTIONS is posted twice a month by Ginny Sullivan, Adventure Cycling's special projects director and features the cultural, historical, geographical, and human connections created through bike travel. Find out about our award-winning Underground Railroad Bicycle Route.